Signs of a Puppy Scam

puppy“Is This a Puppy Scam?”

Hi PetRelocation,

I received an email stating that my puppy was being transported by airplane from Ohio to California.

I was never told that I needed to purchase puppy insurance, and I was told that in order for my puppy to make it to me that I had to pay a refundable insurance payment of $875.

Do you think I've been scammed, or is there really pet insurance that needs to be paid?

Thank you for your help,



Hi Leticia,

This definitely sounds like a scam. If you don't know the party you're dealing with, you're buying a pet sight unseen, and they ask you to wire money or add extra transportation and insurance fees, it's a scam.

We can say with near certainty that there is no dog—just a picture of one that the scammers have found on the internet and are using to mislead people like you.

Please read more about puppy scams here to avoid being a victim. Our advice is to only deal locally when looking to add a pet to your family, and better yet, visit your local shelter to adopt a pet who truly needs a home.

Good luck with everything, and stay savvy out there, pet lovers!


Pet Travel Question Details:

Name: Leticia
Number of Pets: 1
Pet Type: Dog
Pet Breed: English Bulldog
From: Ohio
To: California

Need help moving your pet? Contact us for assistance!


PetRelocation Team




United States


Add a Comment

By Sharon Brown on February 3, 2018 at 3:31 pm

what can I do if I been scammed?

By Christina at PetRelocation on February 5, 2018 at 12:07 pm

Hi Sharon,IPATA provides a resource for identifying and reporting pet scams. This page also lists emails and websites that have been linked to recent scams, so you can check to see if the person you interacted with has already been reported. Hope this helps!

By Anna on November 28, 2017 at 6:24 am

Hi I ve paid for tickets then suddenly my puppies stopped at Brussels airport and agency sent me message that i have to pay refundable insurance 530£ !!! The owner was rude to me saying that im thinking only about money and i dont trust them... I think theres no any puppies!

By on November 28, 2017 at 11:29 am

Hi Anna!

Sorry to be the bearer of bad news, but it definitely sounds like a scam. We recommend cutting off all communication with the scammer and looking locally for a puppy next time.

Better yet, visit a local shelter to save a life there! Good luck to you and, again, we are sorry this happened to you.

By Tina on May 19, 2017 at 12:24 pm

I am expecting a puppy as well, supposedly the pet is waiting to be shipped but the travel agency (called Terminal forPets) is requesting a $335 refundable pet insurance before shipping. I contacted the owner who just sent me the phone number of the agency and seems very willing to ease my fear of being scammed, but if I was a scammer I would do the same. Could this possibly be legit? Anyone ever paid before and received their pet?

By on May 19, 2017 at 2:05 pm

Dear Tina:Thank you for your question! This definitely sounds fishy. Don't send them any money, and instead consider adopting a dog from your local shelter.Please let us know if you need further assistance.Best,Daniel Helfman

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