Signs of a Puppy Scam

puppy"Is This a Puppy Scam?"

Hi PetRelocation,

I received an email stating that my puppy was being transported by airplane from Ohio to California.

I was never told that I needed to purchase puppy insurance, and I was told that in order for my puppy to make it to me that I had to pay a refundable insurance payment of $875.

Do you think I've been scammed, or is there really pet insurance that needs to be paid?

Thank you for your help,



Hi Leticia,

This definitely sounds like a scam. If you don't know the party you're dealing with, you're buying a pet sight unseen, and they ask you to wire money or add extra transportation and insurance fees, it's a scam.

We can say with near certainty that there is no dog -- just a picture of one that the scammers have found on the internet and are using to mislead people like you.

Please read more about puppy scams here to avoid being a victim. Our advice is to only deal locally when looking to add a pet to your family, and better yet, visit your local shelter to adopt a pet who truly needs a home.

Good luck with everything, and stay savvy out there, pet lovers!


Pet Travel Question Details:

Name: Leticia
Number of Pets: 1
Pet Type: Dog
Pet Breed: English Bulldog
From: Ohio
To: California

Need help moving your pet? Contact us for assistance!


PetRelocation Team




United States


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By Tina on May 19, 2017 at 12:24 pm

I am expecting a puppy as well, supposedly the pet is waiting to be shipped but the travel agency (called Terminal forPets) is requesting a $335 refundable pet insurance before shipping. I contacted the owner who just sent me the phone number of the agency and seems very willing to ease my fear of being scammed, but if I was a scammer I would do the same. Could this possibly be legit? Anyone ever paid before and received their pet?

By on May 19, 2017 at 2:05 pm

Dear Tina:Thank you for your question! This definitely sounds fishy. Don't send them any money, and instead consider adopting a dog from your local shelter.Please let us know if you need further assistance.Best,Daniel Helfman

By Anna on November 28, 2017 at 6:24 am

Hi I ve paid for tickets then suddenly my puppies stopped at Brussels airport and agency sent me message that i have to pay refundable insurance 530£ !!! The owner was rude to me saying that im thinking only about money and i dont trust them... I think theres no any puppies!

By on November 28, 2017 at 11:29 am

Hi Anna!

Sorry to be the bearer of bad news, but it definitely sounds like a scam. We recommend cutting off all communication with the scammer and looking locally for a puppy next time.

Better yet, visit a local shelter to save a life there! Good luck to you and, again, we are sorry this happened to you.

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