Australia Pet Travel: Mickleham Pet Quarantine Facility Now Open

We've been keeping a close eye on the changing pet quarantine options in Australia, and we're happy to report that the new Post Entry Quarantine (PEQ) facility in Mickleham, Victoria is now open.

PEQ dog pen

A PEQ Dog Kennel Area

This brand new facility is equipped to streamline the pet import process and features modern dog and cat kennels and space for future growth. Check out a few pictures below and read more about the new Mickleham facility here.

For more information about the pet quarantine process and travel to Australia in general, take a look at PetRelocation's Australia Pet Travel Spotlight.



PEQ Reception Building


peq plaque

Official Opening Plaque


PEQ Cat Accommodations

As always, if you have questions about how to arrange your pet's safe move, contact us for a pet travel consultation.




PetRelocation Team






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By Suki Liang on December 5, 2018 at 12:41 pm

My cat is traveling from France to Australia, during the time she wait in the transfer correspondence, is there anyone will take care of her?

By Sandra Carter on November 14, 2018 at 5:01 am

We are thinking of bring our Miniature Schnauzer from the UK to Australia. She doesn't cope well with change and can become anxious. How much "people contact" would she be likely to have on a daily basis while i quarantine? I understand she would have a run with access to both inside and outside area. We are thinking of travelling in March which could be quite hot in Melb.... Would this be a problem? Many thanks

By Lizette Nel on November 6, 2018 at 5:55 pm

Hi, My dog has been in pet for 8 days but when I check his status it still says initial checks I need to book his release appointment and I cannot do this whilst the system will not let me. Please help!

By Jennifer Ritchie on November 7, 2018 at 2:35 pm

Just send them an email and they should be able to help. I just picked my dog up on November 3rd and that’s what I did.

By Erin Peeters Murray on October 15, 2018 at 8:16 pm

Hi, I’m looking at purchasing a puppy from USA and want to bring it to Australia. What do I need to do to get this process happening?

By Maegan at PetRelocation on October 22, 2018 at 3:13 pm

Hi Erin! Because of Australia's rabies-free status, they require a significant amount of lead up preparation and have a long list of import requirements. A typical move into Australia can take at least 180-days, which begins with the completion of a Rabies Titer test. We have a team that specializes in pet relocations to Australia, so if you need some assistance, please fill out our Arrange A Move form here. Looking forward to speaking with you soon!

By Kat on August 16, 2018 at 1:07 pm

Are you allowed to visit your animals while in quarantine? I know you use to be able too, but with all these new changes, I can't find that information listed anymore

By Maegan at PetRelocation on August 21, 2018 at 2:47 pm

Hi Kat! Mickleham does not allow visitors while pets are in quarantine. However, they have a fantastic staff so I know your pets will be in excellent hands. As you may know, a typical move into Australia can take at least 180-days, which begins with the completion of a rabies titer test. Our team specializes in pet moves to & from Australia, so if you are needing assistance with your move - please fill out our Arrange A Move form here and a team member will reach out to you shortly. Looking forward to speaking with you!

By Jo on July 29, 2018 at 2:35 am

Hi there,My two dogs have just left California tonight and are MEL bound. My question is; when they arrive, approximately how long does it take for them to vacate the cargo, processed and transported to the PEQ facility? Does this procress take many hours before they arrive at the facilty? Also, I understand family members are kept in their own separate runs, but do they at least have an area to run and stretch their legs and can see one another, through a fence or wall?Thanks,Jo.

By Maegan at PetRelocation on July 30, 2018 at 10:14 am

Hi Jo! In our experience, it shouldn't take any longer than 2 hours to complete the customs process and arrive to Mickleham to get settled into their runs. It generally takes 5-8 hours to receive the arrival notification; however, as the staff is assisting with all of the arrivals and departures that day before they can send out the official notifications to the owners. They'll be with someone from the moment they arrive though and if there was anything they needed to update you on, they would reach out sooner. The runs where they will be staying have an indoor section where their bed, water, and food will be, and an outdoor section where they can have more room to exercise and use the bathroom. They always try to put family members across from each other or next to each other so they can know the other is there. Hope this helps!

By Yvette levy on July 22, 2018 at 12:56 pm

Dear sirs, our 2 Contibulldogs (Diva and Fex ( we call him Fin) are arriving 27.7.2018 . They are very loving . Diva is nearly 10 , so she has her old age issues as we too have at a certain age. will call you a few days after they arrive to hear how they are. I know they miss us a lot . If one hides little goodies without them seeing where one hides them , and then let them out , if you just say: goodies .... they will rush and look for them. Best regards

By Maegan at PetRelocation on July 23, 2018 at 9:34 am

Hi Yvette! Your pups sound lovely. You'll want to reach out to Mickleham directly for updates and to let them know this information. Here is their website. Hope this helps!

By Jennifer Ritchie on June 19, 2018 at 7:35 am

I was wondering what they do if a dog in quarantine is a picky eater or is not eating well while there? My dog is used to fresh food I make put on top of her food so I do not know how she will go eating food they provide. Do they off more than one kind of food if needed? Can you pay extra for better food? Do you know what type of food they provide? Thank you

By Maegan at PetRelocation on June 19, 2018 at 3:23 pm

Hi Jennifer! Big dogs are fed chicken & rice, Small dogs are fed turkey & rice, and cats are fed turkey or fish & rice. This is the brand of pet food they use in quarantine. Although food cannot travel with your pet into Australia, we often advise our clients to order food off this website and have it shipped directly to quarantine. Feel free to reach out to Mickleham directly with any specific shipping questions. Hope this helps!

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