Australia Pet Travel: Mickleham Pet Quarantine Facility Now Open

We've been keeping a close eye on the changing pet quarantine options in Australia, and we're happy to report that the new Post Entry Quarantine (PEQ) facility in Mickleham, Victoria is now open.

PEQ dog pen

A PEQ Dog Kennel Area

This brand new facility is equipped to streamline the pet import process and features modern dog and cat kennels and space for future growth. Check out a few pictures below and read more about the new Mickleham facility here.

For more information about the pet quarantine process and travel to Australia in general, take a look at PetRelocation's Australia Pet Travel Spotlight.

 

mickleham

PEQ Reception Building

 

peq plaque

Official Opening Plaque

 

PEQ Cat Accommodations

As always, if you have questions about how to arrange your pet's safe move, contact us for a pet travel consultation.

 

Photos: http://postentryquarantine.govspace.gov.au/

Author:

PetRelocation Team

Topic:


Pet:


Country:

Australia

Comments

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By Jo on July 29, 2018 at 2:35 am

Hi there,My two dogs have just left California tonight and are MEL bound. My question is; when they arrive, approximately how long does it take for them to vacate the cargo, processed and transported to the PEQ facility? Does this procress take many hours before they arrive at the facilty? Also, I understand family members are kept in their own separate runs, but do they at least have an area to run and stretch their legs and can see one another, through a fence or wall?Thanks,Jo.
Reply

By maegan@petrelocation.com on July 30, 2018 at 10:14 am

Hi Jo! In our experience, it shouldn't take any longer than 2 hours to complete the customs process and arrive to Mickleham to get settled into their runs. It generally takes 5-8 hours to receive the arrival notification; however, as the staff is assisting with all of the arrivals and departures that day before they can send out the official notifications to the owners. They'll be with someone from the moment they arrive though and if there was anything they needed to update you on, they would reach out sooner. The runs where they will be staying have an indoor section where their bed, water, and food will be, and an outdoor section where they can have more room to exercise and use the bathroom. They always try to put family members across from each other or next to each other so they can know the other is there. Hope this helps!
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By Yvette levy on July 22, 2018 at 12:56 pm

Dear sirs, our 2 Contibulldogs (Diva and Fex ( we call him Fin) are arriving 27.7.2018 . They are very loving . Diva is nearly 10 , so she has her old age issues as we too have at a certain age. will call you a few days after they arrive to hear how they are. I know they miss us a lot . If one hides little goodies without them seeing where one hides them , and then let them out , if you just say: goodies .... they will rush and look for them. Best regards
Reply

By maegan@petrelocation.com on July 23, 2018 at 9:34 am

Hi Yvette! Your pups sound lovely. You'll want to reach out to Mickleham directly for updates and to let them know this information. Here is their website. Hope this helps!
Reply

By Jennifer Ritchie on June 19, 2018 at 7:35 am

I was wondering what they do if a dog in quarantine is a picky eater or is not eating well while there? My dog is used to fresh food I make put on top of her food so I do not know how she will go eating food they provide. Do they off more than one kind of food if needed? Can you pay extra for better food? Do you know what type of food they provide? Thank you
Reply

By maegan@petrelocation.com on June 19, 2018 at 3:23 pm

Hi Jennifer! Big dogs are fed chicken & rice, Small dogs are fed turkey & rice, and cats are fed turkey or fish & rice. This is the brand of pet food they use in quarantine. Although food cannot travel with your pet into Australia, we often advise our clients to order food off this website and have it shipped directly to quarantine. Feel free to reach out to Mickleham directly with any specific shipping questions. Hope this helps!
Reply

By David Bowley on May 26, 2018 at 5:42 am

Now that I have managed to sort out serious family problems in UK since 2015 I plan to return HOME to Australia in 2019 bringing my beloved dog (an Australian Kelpie) with me through Tullamarine Airport to Mickleham and have discovered that apart from high separate Vet bills on top of daily charge the is an outrageous charge of S1200 Import charge. I am a pensioner and have only just managed to save enough for the flight for us, I cannot possibly afford the suggested $2,000 quarantine bill. What am I supposed to do, have my dog put down!!?? Taking my dog from Aus to UK there were no quarantine required nor massive Vet charges, Why does there have to be such high costs the other way even though the Rabies etc etc preparation is exactly the same. I am very distressed. David Bowley (Australian Pensioner aged 80)
Reply

By Denise on May 18, 2018 at 10:05 am

Our dog is older (12year cattle dog) he has a bit of separation anxiety since his brother passed. Would he be able to take an anxiety medication at the quarantine facility?
Reply

By maegan@petrelocation.com on May 22, 2018 at 9:33 am

Hi Denise! Yes, pets are allowed to receive medication while in quarantine. You will need to hire a local vet to come administer the medication between the hours of 8 AM - 4 PM. Mickleham has vets that they recommend so it would be best to reach out to them directly for a referral in AU at 1800 900 090. Hope this helps!
Reply

By simone cutlack on April 30, 2018 at 11:37 am

We are planning to move back to Australia from Spain next year. I am gathering information early. We have 2 dogs that we are transporting. My question is We are going to live in Brisbane, but will be flying on the same flight as the dogs, is it neccesary for us to stay in Melbourne during their quarantine or can someone organsise their flights from Mickleham to Brisbane. Thank you
Reply

By maegan@petrelocation.com on May 22, 2018 at 9:20 am

Hi Simone! Thanks for your question. You can get a local pet shipping company in Australia to arrange for the transfer from quarantine in Melbourne to Brisbane. This will avoid you and your family have to stay in Melbourne then driving your pets home. Feel free to search this database of reputable Australian pet shippers here. Hope this helps!
Reply

By Chloe on April 5, 2018 at 6:18 am

Hi, thanks for all the info you shared on this page! I find it very useful! I’m relocating with my 10 year old Yorkie from HK to Aussie very soon. We will reside in Adelaide but I plan to fly to Melb with my pup. Post quarantine, we are considering to fly from Melb to ADL, do we need to have a health check before flying domestically or any requirement/ paperwork for domestic flight? Also, I was told that mickleham quarantine does not release animals on weekends, is that true? Do they count day of arrival as Day 1 of the 10 days? Thanks a lot!
Reply

By maegan@petrelocation.com on April 9, 2018 at 8:38 am

Hi Chloe, Thanks for your question! As far as we know, pets must travel as "manifest cargo" and not as "in-cabin" within Australia domestically, just FYI. If your pup is being released from quarantine, a domestic health certificate will not be required from MEL. Mickleham does not accept pets to arrive on the weekends, but they will allow pets to be released on the weekends. Pets must spend 10 nights, not 10 days in quarantine. Hope this helps!
Reply

By Chloe Leung on April 23, 2018 at 10:40 pm

Thanks for your reply! I am desperately waiting for PEQ to send me that email to confirm release of my pup! It's day 5 today... no news from them since confirming his arrival on the day we landed... usually when do PEQ propose release date? thank you!
Reply

By maegan@petrelocation.com on April 24, 2018 at 2:28 pm

Hi Chloe, it can take up to 8 days before receiving the release appointment. If you'd like, you can send an email to PEQservices@agriculture.gov.au - they can give you an update!
Reply

By Chloe on April 27, 2018 at 8:55 am

I have received that email asking me to make a reservation for release! The email however, didn’t state what documents are needed when picking up my dog. Presumably just my passport for identification and that’s it?
Reply

By Duja on March 7, 2018 at 11:11 am

Hi i want to visit my sister in Australia.I want ro bring ny Bichon frise dog that ia soo attached to me.he will not eat if im not around.he sleeps next to me.i dont imagine he will last 2 days in the facility. What can be done?
Reply

By cquezada@petrelocation.com on March 8, 2018 at 9:08 am

Hi Duja! Unfortunately, there is no way to bypass quarantine in Australia. Many pets do very well, however, and are just fine when their owners pick them up! If you would like to learn more about the rules for importing a dog to Australia, you can find some helpful information in our simple guide to bringing dogs and cats to Australia. Hope this helps!
Reply

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