Pet Friendly Airline Series by the Numbers: Lufthansa’s Animal Lounge

Lufthansa Animal LoungeOur Pet Friendly Airline Series continues with more Lufthansa coverage! This airline is one of the largest and busiest in the world, so it's no surprise that they've paid attention to the growing need for pet-friendly amenities.

Lufthansa Airlines offers a one-of-a-kind pet facility called the Lufthansa Animal Lounge. Located in Frankfurt, Germany, this spacious area streamlines the pet import/export process and allows animals a place to take a break and stretch their legs in between flights.

We've explored the Lufthansa Animal Lounge before, but here's a closer look at all the moving parts that make this busy place a welcome respite for pet travelers.

  • The entire Animal Lounge covers about 4,000 square meters.

  • Pets traveling in the cabin who have layovers more than 2-3 hours will also be admitted to the lounge.

  • There's a choice of 3 routes for pets entering the Lounge: Import, Export and Transit.

  • Based on the Lufthansa Cargo network, pets entering the Lounge might be coming from one of 360 destinations in over 90 countries.

  • To accommodate larger animals, such as horses, there are 42 bigger stalls that can be expanded to a size of 28 square meters.

  • Sensitive animals like birds and reptiles can be housed in one of 18 climate-controlled chambers that will be suited to each species specific needs.

  • 39 small animal boxes are available for dogs and cats who need a break from their travel crates.

  • Safety and cleanliness are very important concerns in the Animal Lounge. Each animal keeper has 2 lockers for their clothes and belongings located in the “hygiene sluice” to ensure that germs are not carried back and forth between the inside and the outside.

Have you ever traveled with Lufthansa or stopped by the Animal Lounge? Feel free to share your experience in the comments!

Read to start planning your pet's move? Contact PetRelocation to discuss your options.


PetRelocation Team


Air Travel, Airlines, Airports, Ask the Experts


Cats, Dogs




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By Svetlana on September 16, 2018 at 10:17 am

Dear friends! We are arriving from Saint-Petersburg to Frankfurt and then catching a connecting flight to Verona . We will have our dog in cabin with us. Are there pet relief areas at Frankfurt Airport?

By Maegan at PetRelocation on September 21, 2018 at 4:12 pm

Hi Svetlana! We are only aware of the Frankfurt Animal Lounge which is just for transiting pets traveling as cargo. You can try contacting the airport here regarding this question as concierge there might be able to assist your request!

By Linda on September 5, 2018 at 11:48 am

Hello I will ne travelling with 2 of my cats in December frim Kuwait to Canada via Frankfurt on Lufthansa airlines. One of the cats will be in cabin and the other in cargo. The transit time is 6 hours. Can I check on my cat that is in cargo during the 6 hours stay in Frankfurt? Can ai ise the lounge at that time?Thanklinda

By Maegan at PetRelocation on September 7, 2018 at 1:30 pm

Hi Linda! Only authorized personnel who work for Lufthansa Airlines are allowed to handle & see pets at the Lounge during layovers. This is a security measure they take to ensure pets are safe and well-cared for, so unfortunately, you will not be able to visit your pet. However, LH has fantastic staff members so I'm sure your kitty will receive only the best care :) Hope this helps!

By Pankhuri on April 15, 2018 at 1:40 am

Hello! I'm traveling with my 5-year old Labrador from Mumbai (India) to Toronto (Canada) via Frankfurt (Germany) with a 6-hour layover.My dog is microchipped. Do I need a titer test for my dog for this transit as well?Also, I'm unable to find a suitable crate for my pet's travel in my city. The IPATA certified relocator that I got in touch with had a 40" (length) crate which barely fits my pet and another one with 47" (length) which is fine, but exceeds the width and height limitations given by lufthansa on their website. They say that there is no in-between size available. Would you have any suggestions?Thank you!!!

By Andrew on July 28, 2017 at 3:06 am

We're traveling from Almaty, Kazakhstan to Dallas, Texas - transiting through Frankfurt (on Luftansa). We want to make sure that our two Labs have enough time to make use of the Luftansa Animal Lounge. Currently, we have only a 2:50 layover. If there are any delays and such, we're worried that the dogs will be in their cages for almost 20 hours.Should we book flights that provide a bit longer layover?

By on July 28, 2017 at 10:56 am

Hi Andrew, considering it's a bit of a close call, it would probably be best to contact Lufthansa's customer service department and ask them about this directly. Hopefully they can supply the information you need!

Good luck with everything, and please let us know if you're interested in finding out more about the services we offer.


By Herb Rammrath on July 19, 2017 at 5:49 am

We are traveling from Athens to London and must be in London by noon on Oct 13. We have a King Charles Spaniel weighing 8kg who must get to London or meet us there. Can you suggest an airline that will take our pet as cargo on the same flight or some other way to get our small dog to London. Thanks for your help.

By on July 19, 2017 at 8:24 am

Hi Herb, we typically use United, British Airways, KLM and Lufthansa for our pets traveling in Europe. If you'd like some help arranging your dog's journey, please contact us here for a consultation. Hope this helps!

By Susanne Hartner on May 20, 2017 at 2:37 pm

Wir haben 2-3 stunden layover in Frankfurt when wir von Portland Oregon nach Muenchen fliegen. Koennen sie uns details geben, wer or wo wir unseren kleinen Hund rauslassen koennen damit er sein geschaeft machen kann?Danke Susanne

By on May 22, 2017 at 12:41 pm

Hello, Susanne. Good News! The Portland airport has a pet bathroom inside the airport terminal. It opened last August. See this story:, Daniel

By carol on May 17, 2011 at 4:56 am

Did not know lounge existed will definately make use of it

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