A Step-by-Step Guide to Booking Pet Travel with British Airways

Planning a move to the UK or Europe? British Airways is a reputable option for your pet's travels and a top airline for PetRelocation. Here's what you need to know about booking your pet's transport with British Airways:

In-Cabin Pets with British Airways

  1. British Airways only allows assistance dogs trained and certified by an organization that is a full member of Assistance Dogs International (ADI) or International Guide Dog Federation (IGDF) to travel in-cabin. Emotional Support Dogs and other pets without certification are ineligible for in-cabin travel.

  2. Contact British Airways directly for pricing, booking, and specific requirements for your assistance dog. Remember to comply with the pet import requirements of your destination country.

Remember that even though your dog will be traveling with you in the cabin, you’ll still need to follow the pet import requirements for your destination country.

Unaccompanied Pets or Pets Traveling as Cargo with British Airways

British Airways' sister company, IAG World Cargo, handles live animal transportation via cargo with expertise in moving pets.

  1. Ensure your pet's travel crate meets IATA (International Air Transport Association) standards for type and size. PetRelocation can guide you in finding the right crate for your pet.

  2. To make cargo reservations, submit an inquiry on the IAG Cargo Website within 14 days of your pet's travels. IAG Cargo's specialized pet staff will assist with safe routing and inform you of the necessary steps.

When booking, provide the following information:

  • Shipper information (name, address, phone number)
  • Consignee information (name, address, phone number)
  • Travel details (departure and arrival airports, flight day)
  • Pet details (name, age, sex, species, breed, weight, kennel size)
  • A picture of your pet with the travel kennel

Note: British Airways may request that you work with a dedicated pet-shipping company like PetRelocation to organize your booking.

Breed Restrictions with British Airways

  • British Airways restricts certain breeds. Consider another airline if your dog is a Bulldog, Pug, Pekinese, Bull Terrier, Fila Brasileiro, Japanese Tosa, Dogo Argentino, or Pit Bull.

Pricing Structure for IAG Cargo

  • Air freight charges are based on the kennel's chargeable weight (volume) in kilograms. Additional fees, like fuel surcharges or security fees, are based on the pet and kennel's combined weight. Transit or entry charges may apply for certain routes.

For assistance with your cargo booking, contact PetRelocation for safe pet travel options.

Ralph and Riley traveled on British Airways.


PetRelocation Team


Air Travel, Airlines



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