Reunited During a Pandemic: Knight’s Move to The UK

Planning your pet's move in the middle of a pandemic is no time to feel like you're not getting the absolute best help you can receive. So, when other pet services failed, Knight's family called PetRelocation to help them move this handsome guy to the UK. Here's their story! 

We had an absolutely stellar experience working with PetRelocation!  Happy dog Knight

We were among many affected by the global pandemic, resulting in numerous delays in receiving our visas, which continually pushed our best guesses at a timeline. It was messy, stressful, and compounded by the lack of details, communication, and clarity we experienced with the first pet travel company we contracted with.  After preventing a costly mistake, our veterinarian recommended we switch to PetRelocation as the first company was not communicating with them either. 

WE ARE SO HAPPY WE SWITCHED!  PetRelocation truly came to our rescue!  

Kathy gave us clear information, and then Natalie expertly took over.  Natalie worked seamlessly with our vet and Bbarding place where our 85 lb. GSD, Knight, was boarding.  She proved to be a thorough coordinator as she provided important details and answered questions promptly.  That alleviated much of our stress.  She successfully navigated obstacles, coordinating transportation to and from the vet as we had already departed, and she creatively and proactively problem solved our air travel kennel issue.  She listened to our concerns about our dog’s easily over-excited personality, and she made us feel heard as she kept in mind his special needs when coordinating his health visits.  She nipped potential issues in the bud, was easy to work with, communicated promptly and thoroughly, and was unfailingly courteous and professional. Natalie made us feel valued and reassured throughout this whole process. We had been separated from our Knight for over 2 months, and I literally cried with relief and happiness when he arrived home healthy and happy. 

We will be forever grateful to PetRelocation for their exemplary team effort to reunite us, especially during these unprecedented times.  
If you're planning a move with your pets and don't know where to start, we can help! Send us your questions today. And to keep up with all of these incredible stories and furry faces, follow us on Instagram.

If you're planning a move with your pets and don't know where to start, we can help! Send us your questions today. And to keep up with all of these incredible stories and furry faces, follow us on Instagram.

Author:

khearne@petrelocation.com

Topic:

Ask the Experts, Incredible Experiences

Pet:

Dogs

Country:

UK
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