Pet's Name: Jax and Opie
From: Lincoln, NE
To: Poughkeepsie, NY
The experience we had with PetRelocation was pleasant throughout the entire process. Everyone we interacted with, including the email correspondents and the people who handled the transportation, were very professional and caring.
We even ran into a unique situation due to weather—my wife and I flew out the day before so we could get settled a little before introducing the cats to our new home. The next day was very cold in the city the cats were being flown out of. The airline actually put an embargo on flying live animals due to the temperature.
I was never in doubt of our cats rejoining us and was relieved by the staff because of their professionalism and sincerity. The cats arrived clean and healthy.
Thanks again PetRelocation, specifically Joe Fraser and Tobi Ditmore, for the pleasant experience.