Thanks to Phoebe's owner for sharing this post-move update with us!
Catie Cox was the first person I spoke with. She was very responsive and without exception got back to me right away with any questions I had. And she was lovely about my dog Phoebe…it was almost like she knew her!!
Sandhya was equally as lovely. She took me through all the steps that I needed to complete in order to send Phoebe, which is what I needed. It's been a long move and it was nice having someone tell me exactly what to do in a very reassuring way.
Also, when Phoebe left she kept me informed of check-in and landing. Very reassuring. Love the links she sent to me so I could track Phoebe throughout the flight.
Great company, great people, thank you very much. Will recommend!!!
Pet Travel Details:
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