Moving pets to Australia is no simple task. One of the country's requirements is for all pets to arrive in manifest cargo (even service animals). Our team works hard to make sure pet owners feel as comfortable and informed as possible as their pets prepare for and complete the long journey down under! Cinnamon and Stocai's owner shared her experience with us below:
Our consultant, Megan, initially worked with us on setting up our contract and this was accomplished with professionalism, courtesy, and in-depth knowledge of the Australia import process. Simply outstanding support that won our confidence with PetRelocation.
Our coordinator, Nina, took over once a contract was in place. Nina was super incredible to work with as she was highly responsive to emails and telephone calls, collaborated with our veterinarian and kept them in line to ensure proper procedures were followed and documented. Nina kept us informed through every step when then dogs were in transit. She was so patient and kind as she understood that I was shipping my service dog as a pet to Australia.
Nina dedicated the time and effort necessary to ensure our dogs were fully ready for the trip, were safe during transit, and all during the six to seven-month process was personable and highly effective in her communications. PetRelocation receives the highest rating from us because they EARNED the rating by ensuring our dogs joined us, safely and in great health, for our long-term adventure in Australia.
Pet Travel Details:
Pet Type: Dog
Pet Breed: English Shepherd
Pet Name: Cinnamon and Stocai
Moving with your dog (or other pets) soon? Contact us to learn about your pet's move plan options.